Shipping & Returns

Happiness guarentee

If you don't love your product in 14 days, we will be more than happy to offer a full refund. 

Return shipping costs at your own expense.

At Fig & Seed Co we care to understand why the products weren't right for you, so send us an email and we will be in touch.

SHIPPING POLICY

We offer standard and express shipping on all orders Australia wide, see below for International shipping available. 

Australia;

Standard shipping will be delivered within 7-10 business days and has a flat rate of $10.

Express shipping will be delivered within 3-7 business days and has a flat rate of $14.

 

International;

Available in select countries. UK, US, NZ, China.

Shipping cost calculated at checkout.

Customers have the option to pick up their order if they are in the Coffs Harbour region. Email us at figandseedco@gmail.com for the pick up address. Please wait for confirmation of your order before arriving.

Afterpay & PayPal available.

Return & refund Policy

We do not offer returns on products however if you are unsatisfied with your order please email us at figandseedco@gmail.com

 

Product will be replaced in the event that it breaks during shipping. Evidence will be necessary when requesting a replacement or refund.

packaging policy

We are committed to using sustainable and minimal packaging options where we can.

 

This may include reusing cardboard and bubble wrap that we have received with parcels to protect your products as we would prefer the single use plastic to have a second life.

Although we send your products in compostable mailers, any additional bubble wrap will be plastic and must be discarded of in an appropriate manner. 

Fig & Seed Co are always looking for ways to become a more conscious brand.